QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. Other duties may be assigned at any time. Reports customer problems to other appropriate department for resolution.Ģ1. Assists with promotional item implementation, distribution and redemption.Ģ0. Assists with the resolution of player complaints and problems.ġ9. Responsible for assisting with direct mail inquiries to include updating customer account information and related duties.ġ8. Responsible for making public announcements pre-boarding or special announcements.ġ7. Responsible for assisting with coupons and newspaper promotions regarding gaming specials and promotions on property.ġ6. Responsible for assisting with maintain and balancing a cash drawer.ġ5.

Responsible for maintaining daily procedures regarding the Players Club members which includes, discerning appropriate identification, filing and record keeping.ġ4. Responsible for assisting with educating passengers on the Players Club benefits.ġ3. Responsible for assisting with the input of all passenger information not captured by reservations.ġ2. Promotes Tropicana products, services, events and promotions via public address system throughout the day.ġ1. Responsible for assisting with the emcee functions of weekly slot tournaments as assigned.ġ0.

Responsible for assisting with greeting all guests.ĩ. Responsible for assisting with all paperwork and accountability.Ĩ.

Distributes and describes all coupons and incentives to bus customers.ħ. Escorts bus groups onto the Casino Floor to assist patrons with directions, and general information.Ħ. Educates players in the understanding, application and usage of the Tropicana Rewards card to include its benefits.ĥ.

Promotes Tropicana products, services, events and promotions via public address system.ģ. Responsible for assisting with the daily set-up, execution and related emcee functions of daily casino prize giveaway promotions.Ģ. SUMMARY: Directs all bus traffic and dispenses information to guests concerning their visit to the facility.ġ.

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